Testimonials

HEAR WHAT OUR CUSTOMERS HAVE TO SAY ABOUT US!

    Comfort, utility, excitement and value. Leather seats and temperature control for both passenger and driver were very important to me. I live on a gravel road that drifts with snow and is very infrequently plowed. This is the first winter in 12 years that I'm not anxious about the snow. We love to camp and hit all kinds of outdoor events. There's enough cargo space and comfort to make the travel part of family trips enjoyable and stress free. When ibwant to hit that fire road in the boundary waters... I can! And so much more. Our Cherokee Trailhawk was not cheap but it was fairly priced.

    There was a sense that you weren't just 30 odd thousand dollars walking through the door but you were a potential part of the Auburn Chrysler Jeep Dodge family. The web advertising showed an affiliate discount that we didn't qualify for but the staff gave us a price that was close to the build we did online. I didn't feel the need to haggle. I was also thankful for the unlimited miles lifetime warranty. This jeep fulfilled a life time dream of my wife's.

    A simple price. No discounts. No incentives. No cash back. Just the right price
for the vehicle.

    - Robert B.

    Dakota in the sales department is awesome guy great help. Also service department is
great not to forget customer service gal she rocks

    - Steveo Williams

    I have bought several vehicles from them and I will continue to do so
Eric and Jim G are the best they treated me very kindly since I am an older lady. And I
was there on my own.
    
    - Marilea Moore-Volkert

    Bought two new vehicle here and went family members there also who bought from Eric.
Have always been treated very well by everyone and the service department
has been great.
    
    - Marty McNeal

    We had a wonderful buying experience with Ron Walter. He was kind, friendly and helped us like we were family. It was a great way to be treated.
    
    - Sandy Jones

    My wife and I bought a new 2018 Pacifica from Ron Walters and had a wonderful experience with him and the dealership. All went smoothly and not a lot of high pressure. Right now , we would return for our next vehicle as well.
    
    - Keith Butts

    It's no wonder this Dealership recieved the Customer First Award for Excellence, which is the Highest level of Customer Experience Recognition.

    Eric Melchi Sales Manager, was just amazing in how he walked us throught the features of the Dodge Ram Pick-up Truck. He spent at least an hour going over the vehicle before and then after we purchased the Pick-up Truck.

    Note: Not only before, but after.. being the key word.... we purchased the Pick-up Truck. He really knows how to break down the features and make sure the Customer knows how to use all them. James Gilbert the Business/General Manager did an amazing job on finding us the best rate. The Owner of the Dealership was in the Dealership at the time we picked up the Dodge Ram Pick-up Truck and he took the time to meet me. Where does that happen?

    All we can say is this was the best experience we have ever had buying a Vehicle.
    
    - Shalon Jean Junk

    My wife and I had a wonderful experience buying here. We had bought our son a vehicle that he didn't like and they took it in on trade and gave us a fair trade in. They sold us a 2014 Grand Cherokee that is awesome. My wife loves it. We had always heard they were great to buy from , now we can say we agree. We will buy from here again ! Thank you !
    
   - Ian Ross

    "Thanks Auburn Chrysler, Dodge, Jeep & Ram Trucks for making us a Jeep family. That's 3 so far!!! <3"

   - Cindy Losiewski, Facebook

"They will do anything for the customer!"
    I've bought two vehicles from them now and they are great. They will do anything for the customer. See Eric for a great deal

    - Eric M.

"Quick, efficient and excellent."
    "The entire sales experience from the beginning to through to the end was quick, efficient and excellent. Eric went out of his way to locate, work on the best deal and get things done. Todd worked hard on getting the vehicle I was wanting. Excellent job gentlemen and will definitely recommend your dealership to others."

    - Steven F, Facebook

"I am VERY happy with Auburn Chrysler Dodge Jeep"
    "I am VERY happy with Auburn Chrysler Dodge Jeep. I received a recall notice back in DECEMBER for a part on my Dodge Journey. Called Glenbrook Dodge and they put me on a waiting list. Well, now that's it's July... I received another recall notice in the mail. Tried Glenbrook Dodge AGAIN and could never get through. Their phone just kept putting me on a loop. So, I decided to try Auburn Chrysler Dodge and they got me in RIGHT away. The man on the phone was very nice and helpful and told me it'd be done within an hour. The day I took my car in, they called me back an hour on the DOT to tell me it was done. Very easy and hassle free with them. I would definitely do service business with them again."

   - Lyndsey H, Google+

"Great experience with Ron! We are very happy Dodge Rebel owners!!"


    - Robin & Jon T. Facebook

"Thank you to dacota for helping me find my 2016 jeep patriot! I love it!!"

     - Taylor H. Facebook


    "Hard core JEEP FAN. And AUBURN Chrysler, Dodge, Jeep, is a FANTASTIC dealership to do business with! First is the great great products Jeep, Dodge, Chrysler. Next, Todd Esterline owner of Auburn Chrysler, Dodge, Jeep has a top notch staff, Eric has helped us more than once with a vehicle purchase, and Jim always leaves nothing unturned to make sure financial needs are met! They treat us like FAMILY, not a number like other dealerships."

    - Randy & Paula B.

"Dropped in to ask a question about my van. The Service department was
friendly and awesome!"


   - Rychelle C.

"Outstanding Job"
    I've driven a Jeep since 1999 and my 2011 Overland Grand Cherokee is my favorite of all time.  Auburn Chrysler has serviced all of my vehicles and does an outstanding job.

    - Scott F.

"Best Experience Buying a Car!"
    Honestly the best experience buying a car! Super friendly and very explanatory on all contracts, service agreements, just an all around great place with great people! Would recommend to anyone

   - Angel Wicker, Facebook Review

"Overall Experience was Outstanding"
    My overall experience was outstanding. I normally don't give the highest score available and in this case 10's. This score is a hard score to earn in my book and the whole staff earned the scores I gave in this survey.

   - B. Hollman, Customer Experience Initiative Survey

"Treated Very Well, I Will Return"
    I do not request any service / alternative transportation, I had that handled.  This dealership treated me very well and the cost was as expected. They even handled some recall items that I did not know had been issued.  That was very nice, I will return.

   - Jeffry R.

"Great, friendly service!"
    Great, friendly service! I'm pretty sure we were taught everything about our new vehicle before we left!

   - Whitney Moughler, Facebook Review

"Dedicated Staff"
    Simply a great dealership and dedicated service staff.... Keith in Service is THE guy to see for your maintenance needs. Thanks guys and gals!

   - Drew Hastings, Facebook Review

"Very Satisfied"
    I have family and friends that have bought vehicles from Auburn Chrysler Dodge Jeep Ram, all are very satisfied with the professional care they receive
    .
   - Mitchell Helmuth, Chrysler CEI

"My Service Visit Was Exceptional"
    My service visit was exceptional.  The people were very professional and went above and beyond in helping me with anything that i required.  This is why I keep coming back to the facility.

   - Johnny Trout

"Courteous Staff"
    Dealership looks great. Staff is very courteous. Owner took the time out of his busy schedule to thank me for my business. Great experience!

   - Carol Kiefer

"Top Notch"
    We were treated top notch. Thanks Mike Good for taking such good care of us.
Loving our Fusion!

   - June Jordan, Facebook Review

 "No Hassles, Smooth Transition"
    As I was looking to purchase a new Jeep, I tried checking things out at the FW dealerships and on line. I got very frustrated and walked out. I went to Auburn Chrysler, Dodge, Jeep and Ram Trucks. I walked in and met Eric Melchi and sealed a deal on exactly the Jeep I wanted with no hassles. Will not deal any other place again Thank you Eric for making this a smooth transition.

   - Karen Morton, Facebook

"A place that will take care of you and treat you like family..."
    In the summer of 2016 my Pacifica caught fire and burned while I was out of state. When I returned I called Todd to see if the dealer in Ill was telling the truth. Todd called the dealer and verified what he was telling me. Todd called me back with the information. In a few days he called me again and offered any help he could give me. When I was at the dealer in Ill. I saw a Dodge Journey that I liked. I told Todd what I was looking for and he just happened to have a nicer model in stock. He gave me a great price and a deal was completed. A short time latter the Journey developed some problem that were not Auburn Chryslers problem. The service department did the best they could and the Journey was fixed. It gets over 24 miles per gallon on the open road. Rides and handles very well. Again the Journey developed problems that was not Auburn Chrysler, Dodge, Jeep, & Ram Truck problem. I talked with Jay Hammond the service manager and call the car in. After several attempts to locate the problem because no code was set he was able to locate the bug and fix it. All in all I am very happy with Todd, Jay, the complete service department, and the sales staff. All of the employees are friendly and willing to assist you. If you are in the need for a new car and want to purchase it from a place that will take care of you and treat you like family. Visit Auburn Chrysler, Dodge, Jeep, & Ram Truck. When I need another car it will come from them. They stand behind their products.

   
- Steve E, Facebook

"I am happy that I bought my car from here!"
    I have to say that I am happy that I bought my car from here! It took 3 long weeks to get the paperwork done sent out and back to them for me to get this car! Dacota is great at showing me everything in the car before & after I got it & was also great that he kept in contact with me the whole time. James was also great with everything he had to do with the paperwork! I don't know if any other place would have waited as long as they did and I'm grateful that they did because I love my Chrysler 200s!!

    - Heather M, Facebook



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Contact

Auburn Chrysler Dodge Jeep

507 South Grandstaff Drive
Directions Auburn, IN 46706

  • Sales: (260) 572-9450
  • Service: (260) 333-9107
  • Parts: (260) 570-4075

Hours

  • Monday 9:00am-6:00pm
  • Tuesday 9:00am-6:00pm
  • Wednesday 9:00am-8:00pm
  • Thursday 9:00am-6:00pm
  • Friday 9:00am-6:00pm
  • Saturday 9:00am-3:00pm
  • Sunday Closed
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